Shipping policy
Shipping Policy
Thank you for shopping with us! We're committed to getting your order to you as quickly and smoothly as possible.
Processing Time
- Orders are processed within 1–3 business days.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During busy periods, processing times may be slightly longer.
Shipping Times
Estimated delivery times after dispatch:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days
Please note that delivery times are estimates and may vary depending on your location and carrier delays.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Free Shipping
Free standard shipping on all orders over £50. No code required—discount applied automatically at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
International Shipping
We can ship to select international destinations. Delivery times and shipping costs vary by country. Please contact us before you place your order.
Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to help resolve the issue.
Questions?
If you have any questions about your order or our shipping policy, please contact us at:
Email: sales@blacksheepuk.com